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Partnering with pediatric patients and families in high reliability to identify and reduce preventable safety events

PIPSQC is pleased to share the new publication in Patient Experience Journal entitled "Partnering with pediatric patients and families in high reliability to identify and reduce preventable safety events." This article describes how one hospital built a toolkit to engage family members as partners to improve safety. The organization applied high reliability concepts to identify, recognize, and support projects at the hospital to successfully use patients' perspectives to design improvements.

The full article is available online at:
https://pxjournal.org/cgi/viewcontent.cgi?article=1287&context=journal

ABSTRACT:

Frameworks for designing highly reliable behaviors and tools to reduce preventable harm are the result of the continued effort to improve patient safety in healthcare. Evidence shows that there has been limited research on engaging patients and families in the development of safety and reliability efforts to achieve zero harm. Our aim was to develop a tool that engages patients and families in an effort to reduce preventable harm in a pediatric academic medical center.