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IHI 1st Annual Africa Forum on Quality and Safety in Healthcare - Presentations

PIPSQC is pleased to share that the presentations from IHI's 1st Annual Africa Forum on Quality and Safety in Healthcare (February 19-21, 2018 | Durban, South Africa) have been published online.

Conference presentations and downloads are available at:


Featuring presenters from throughout Africa and across the globe, this bold new conference has been specifically designed to address the unique challenges faced by the health care community living and working in Africa.

Click here to download the conference agenda.


Africa Forum on Quality and Safety in Health Care - Presentations and Downloads

- NQS National Quality Strategy Development & Implementation - Learning from Five Country Case Studies

Monday, February 19

- LL1 The Science of Improvement: Applying it for Better Outcomes
- LL2 Improvement Science in Action: Designing, Applying and Executing Improvement Projects
- LL3 Essential Leadership Skills and Behaviors for Accelerating Change

Tuesday, February 20

- K1 Keynote 1: Ms Malebona Precious Matsoso, Director-General, South African Dept. of Health
- LS Leadership Summit
- K2 Keynote 2: Vuyiseka Dubula, General Secretary, Treatment Action Campaign

Workshop A:
- A1 Better Quality through Better Measurement
- A2 Overcoming Critical Health System Gaps: The Role of Management in Continuous Improvement
- A3 Cutting-edge Maternal, Newborn and Child Health Programming from across Africa
- PSA Oral Poster Session A: Health System Strengthening

Workshop B:
- B1 Patient Safety and Reliability
- B2 Is Patient-Centered Care and Patient Engagement 'Icing on the Cake' or an Essential Ingredient?
- B3 HIV & TB Success Stories
- B4 Practical Skills Building Session: Control Charts

Workshop C:
- C1 Building an Integrated Approach to Lean, Six Sigma and the Model for Improvement in Africa
- C2 Infectious Disease Prevention & Management
- C3 Primary Care & NCDs
- C4 Skills Building Session: Using Run Charts
- PSC Oral Poster Session C: Models for Success in TB & HIV Care

Wednesday, February 21

- K3 Keynote 3: Muhammad Pate and Don Berwick
- K4 Keynote 4: Sodzi Sodzi-Tettey, MD, MPH; Head of Africa Region, IHI

Workshop D:
- D1 Integrating Quality into Health System Strengthening
- D2 Coaching for Improvement: Unleashing Employee Potential
- D3 Equity and Justice: The Underpinning of Quality in Every Health System
- D4 The Role of Digital Platforms in Transforming the Health Care Landscape of Africa
- D5 Practical Skills Building Session: Teaching Dignity, Respect and Communication
- PSD Oral Poster Session: Maternal and Newborn Health

Workshop E:
- E1 The Role of Accreditation in Measurable Improvements in Quality
- E2 The Caring Conversation
- E3 Resilient Health Systems: Managing Health System Crisis


For more information about IHI's 1st Annual Africa Forum on Quality and Safety in Healthcare, please visit:

To learn more about IHI's work in Africa, please visit: